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Job Title:Office Automation Clerk Department:Department Of Veterans Affairs Agency:Veterans Affairs, Veterans Health Administration Job Announcement Number:KL-12-DBA-656604 SALARY RANGE: $27,990.00 to $36,384.00 / Per Year OPEN PERIOD: Wednesday, May 16, 2012 to Tuesday, May 22, 2012 SERIES & GRADE: GS-0326-04 POSITION INFORMATION: Full Time - Permanent DUTY LOCATIONS: 1 vacancy(s) - Shreveport, LA United StatesView Map WHO MAY BE CONSIDERED: United States Citizens JOB SUMMARY: VacancyID: 656604 The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service. If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans. The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission. The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define “who we are,” our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence (“I CARE”). America's Veterans need you! To find out more, go to http://www.va.gov/jobs/. KEY REQUIREMENTS You must be a U.S. citizen to apply for this job. You will be subject to a background/suitability investigation. DUTIES: Back to top This position is located in the Business Office, of Health Information Management at the VA Medical Center in Shreveport, LA. MAJOR DUTIES AND RESPONSIBILITIES: Operate a personal computer with various software packages. Electronically transcribe verbatim recordings of administrative investigations as requested by administration. Ensure sentences are in proper format, and structure with correct spelling, grammar, and punctuation. Download reports into software as received from the transcription service. Reports dictation equipment malfunctions to vendor and alert medical staff. Provide clerical assistance to the section at the request of the Chief or Assistant Chief, Health Information Management Section. Work Schedule: Monday - Friday 8:00 a.m. - 4:30 p.m. ***RELOCATION EXPENSES AND/OR INCENTIVES ARE NOT AUTHORIZED*** QUALIFICATIONS REQUIRED: Back to top GS:04 To qualify for this position you must have at least one year of general experience. General Experience is defined as Progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of an Office Automation Clerk (transcription). OR GS:04 At least two (2) years of successfully completed education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. (Transcript required - If you do not provide a copy of your transcript your application may not be processed) OR GS:04 A combination of successfully completed post high school education and experience to meet total qualification requirements. Note: This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. (Transcript required) AND This position includes two Proficiency Requirements (skill, knowledge, ability or other worker characteristic basic to - and essential for- satisfactory performance of the job). Proficiency Requirements are a prerequisite to appointment and represent minimum requirements for a position.Applicants who do not meet it are ineligible for further consideration. The first proficiency requirement for this position is: "English Language Proficiency" In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Although this is not a direct patient care position to perform the duties you must be proficient in basic written and spoken English in order to meet the requirements of this position. The second proficiency requirement for this position is: "Type a minimum of 40 words per minute" You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) as part of the assessment questionnaire for this position: NARRITIVE RESPONSES ARE NOT REQUIRED FOR THE FOLLOWING STATEMENTS: Knowledge of English grammar, spelling and punctuation. Ability to use various hardware and software applications with exceptional typing skills. Knowledge of medical terminology. Ability to communicate verbally and/or in writing with individuals from various backgrounds. Knowledge of the functions of the digital dictation system.] PHYSICAL REQUIREMENTS:The work is sedentary and confining. Excellent auditory skills are necessary for transcriptionists who must hear sound and give meaning to those sounds almost simultaneously with their placement on paper. Long periods of typing may place stress on the hands and wrists. Constant use of headphones or ear pieces may test the hearing acuity of the transriber. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/qualifications . IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s). APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Please refer to this checklist to ensure proper accreditation and for foreign education requirements. Veteran's Preference: When applying for Federal jobs, eligible veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.). Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability. Veterans with service-connected disability of less than 10%, non service-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed " SF15, "Application for 10-Point Veteran Preference," (go to http://www.opm.gov/forms/pdf_fill/SF15.pdf) and required documentation with your application materials. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/veterans.aspx. HOW YOU WILL BE EVALUATED: Applicants will be ranked based on four quality groups, as follows: Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position; Highly qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job; Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors. After the vacancy announcement closes, reviewed applications are evaluated against the questionnaire responses and placed in the appropriate quality group. Qualified veterans will be afforded preference by being placed at the top of the appropriate quality group. Qualifying veterans with a service-connected disability of 10% or more will be placed at the top of the best qualified group. The best qualified group is the first to be referred to the hiring facility for further consideration and possible interview. The remaining groups may be referred based on the number of applicants available. BENEFITS: Back to top VA offers a comprehensive benefits package. This link provides an overview of the benefits currently offered: http://www.va.gov/jobs/job_benefits/benefits.asp. The Federal Government has special appointing authorities for persons with qualifying disabilities (go to http://www.opm.gov/disability/peoplewithdisabilities.asp). For additional information on these, and other special appointing authorities, refer to this checklist or contact the hiring Human Resources Management Service at: Overton Brooks VAMC 510 E Stoner Avenue Shreveport, LA 71101-4295 OTHER INFORMATION: VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. HOW TO APPLY: Back to top To apply for this position, you must provide a complete application (See "Required Documents" section below). The complete Application package must be submitted by 11:59 PM (EST) on Tuesday, May 22, 2012. To begin the process, click the Apply Online button on the right side of this screen to create an account or log in to your existing USAJOBS account. Be sure to upload the required documents before you submit your application. Please ensure you click the Submit My Answers button at the end of the process. Mailed/emailed applications will not be accepted. Note: To change or update your application, simply reapply through My USAJOBS, before the closing date. To check the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), select Application Status and click on the more information link under the application status for this position. If you cannot apply online: Click the following link to view and print the occupational questionnaire: View Occupational Questionnaire. Print this 1203FX form to provide your response to the occupational questionnaire: http://www.opm.gov/forms/pdf_fill/OPM1203fx.pdf . Fax the completed 1203FX form along with all supporting documents to (478)757-3144. Your 1203FX form must be placed on top of all materials being faxed and will serve as a cover page for your fax transmission. Keep a copy of your fax receipt in case verification is needed. To fax supporting documents you are unable to upload: Complete this cover page http://staffing.opm.gov/pdf/usascover.pdf using the following Vacancy ID: 656604. You must use this fax cover sheet in order for your documents to be matched with your online application. Fax your documents to (478)757-3144. REQUIRED DOCUMENTS: The following documents are required: Resume Responses to the Occupational Questionnaire Other documents - use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), ICTAP/CTAP documentation (for well-qualified, displaced Federal employees), or documentation to support Veterans Preference claims. You will not be contacted for additional information. AGENCY CONTACT INFO: VHA Nationwide DEU Phone: (501)257-4134 Fax: (478)757-3144 Email: CAVHS.DEU@VA.GOV Agency Information: VHA DEU Little Rock PLEASE DO NOT MAIL APPLICATIONS APPLY ONLINE OR FAX ONLY Thank You, AR 00000 USA Fax: (478)757-3144 WHAT TO EXPECT NEXT: After the vacancy announcement closes and a referral certificate is issued, an electronic notification letter - or e-mail - will be sent to applicants who provide an e-mail address. Otherwise, you will receive a notification letter via the U.S. Postal Service within 2 to 4 weeks.