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Job Title: Claims Coordinator Closing Date/Time: Sun. 05/13/12 11:59 PM Arizona Time Salary: $49,166.00 - $72,641.00 Annually Job Type: Full-Time Location: City Hall, Peoria, Arizona This position is responsible for adjusting claims against the city, managing certificates of insurance, oversees system for claims management and loss reporting, reviews insurance issues for city contracts, assists with city safety program, and supervises one claims support position. This position is critical to the stewardship of taxpayer funds in response to litigated and non-litigated damage claims brought against the city. Essential Functions: Note: This information is intended to be descriptive of the key responsibilities of the position. The list of essential functions below does not identify all duties performed by any single incumbent in this position. Additionally, please be aware of the legend below when referring to the physical demands of each essential function. (S) Sedentary (L) Light (M) Medium (H) Heavy (V) Very Heavy Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time. Exerting up to 20 lbs. occasionally; 10 lbs. frequently; or negligible amounts constantly; OR requires walking or standing to a significant degree. Exerting 20-50 lbs. occasionally; 10-25 lbs. frequently; or up to 10 lbs. constantly. Exerting 50-100 lbs. occasionally; 10-25 lbs. frequently; or up to 10-20 lbs. constantly. Exerting over 100 lbs. occasionally; 50-100 lbs. frequently; or up to 20-50 lbs. constantly. # Code Essential Functions 1 S Adjusts claims by investigating accidents, incidents, or other occurrences involving City property, vehicles, or personnel resulting in personal injury or property damage, conducting interviews,, reviewing documentation, ensuring efficient processing, evaluating claims, collaborating with legal staff and departments, negotiating claims settlements within authority limit, denying claims when investigation proves warranted, and seeking subrogation to recover monies expended when other parties are at fault. 2 S Manages agreements and certificates of insurance by reviewing agreements and contracts, contacting contract holders, and reviewing event coverage and requesting missing certifications. 3 S Using an electronic claim administration system, maintains reports and information by compiling expense reports, writing reports, verifying reserves, reviewing old claims, codes and current trends, preparing budget information, and submitting information for review. 4 S Facilitates the procurement process by working with consultants and vendors, assisting with grant procurements, reviewing requests, preparing bid specifications, maintaining current values, evaluating proposals, and providing additional information. 5 S Advises departments by participating on committees, discussing safety concerns, reviewing policies and procedures, reviewing upcoming events, and collaborating on event management. 6 S Facilitates the selection of the City's insurance coverage by working with an insurance broker, reviewing bid proposals, recommending contracts to be awarded, and monitoring such contracts during their term. 7 S Supervises and coordinates one or more employees and all assigned work in a unit ensuring timely and quality activities to respond to the needs of the City, community, department, and unit. Benefits: City Logo The City of Peoria offers the following benefits to eligible employee groups: Paid Holiday (10 days per year) Paid Vacation (10 days for 1-4 yrs of service, progressive to 20 days depending on years of continued employment) Pro-rated for part-time employees depending on hours worked per week. Paid Sick leave (12 days per year-accumulative to 1040 hours) Pro-rated for part-time employees depending on hours worked per week. Personal Leave - Non-Exempt Full-Time benefited are granted 16 hours (pro-rated for Part-Time benefited) in accordance with the Personnel Administrative Regulations. Exempt Full-Time benefited are granted 7 personal days in accordance with the Personnel Administrative Regulations. This leave is pro-rated when hired after January 1st. Arizona State Retirement System - Mandatory condition of employment for all employees who meet the eligibility and membership criteria defined in statute. Public Safety Retirement System (Certified Police and Fire employees) Deferred Compensation Program Major Medical, Dental, Vision and Basic Life Insurance Program Optional Voluntary Life Insurance Short-Term Disability - Benefit eligible positions (excludes safety represented employees) Employee Assistance Program Tuition Assistance Program Industrial Insurance Safety Awards Employee Suggestion Program Uniform Allowance (as determined by policy) These benefits are subject to change. Refer to the Personnel Administrative Regulations for current policy provisions and/or Memorandum of Understandings for PPOA, PFFA, and AFSCME. Claims Coordinator Supplemental Questionnaire *1. Do you currently possess a valid driver's license? Yes Yes No No *2. Do you have a Bachelor's degree or equivalent with major coursework in insurance, accounting, finance, business or a related field? Yes Yes No No *3. Do you currently posses an active adjuster's license from the State of Arizona? Yes Yes No No *4. How many years of experience do you have in a position where your duties included claims adjusting? More than 0 but less than 3 years experience More than 0 but less than 3 years experience More than 3 years but less than 8 years of experience More than 3 years but less than 8 years of experience More than 8 years of experience More than 8 years of experience 5. Describe any specific claim experience you have involving government entities: *6. Please indicate the number of years experience you have adjusting property claims. None None Less than 1 year experience Less than 1 year experience More than 1 year but less than 4 years of experience More than 1 year but less than 4 years of experience More than 4 year but less than 8 years of experience More than 4 year but less than 8 years of experience More than 8 years of experience More than 8 years of experience *7. Please indicate the number of years experience you have adjusting auto property claims. None None Less than 1 year experience Less than 1 year experience More than 1 year but less than 4 years experience More than 1 year but less than 4 years experience More than 4 years but less than 8 years experience More than 4 years but less than 8 years experience More than 8 years experience More than 8 years experience *8. Please indicate the number of years experience you have adjusting injury claims. None None Less than 1 year experience Less than 1 year experience More than 1 year but less than 4 years experience More than 1 year but less than 4 years experience More than 4 years but less than 8 years experience More than 4 years but less than 8 years experience More than 8 years experience More than 8 years experience *9. How many claims have you handled that progressed into litigation? None None 1-5 1-5 6-19 6-19 20 or more 20 or more *10. Please indicate what the majority of your past adjusting experience is: Property Property Accident claims Accident claims Workers comp Workers comp Catastrophic Catastrophic Other commercial Other commercial *11. What is the approximate average number of open claims you typically handled at any given time in any of the past three years? None None 1-50 1-50 51-100 51-100 More than 100 More than 100 12. Please indicate which of the following tasks you have performed in an electronic claim management system: Input event and claim records Input event and claim records Track claim payments Track claim payments Set and manage claim reserves Set and manage claim reserves Produce loss runs and other financial claims reports Produce loss runs and other financial claims reports Diary claim activities and follow ups Diary claim activities and follow ups Produce actuarial and forecasting reports and charts Produce actuarial and forecasting reports and charts *13. Please describe the percentage (equaling 100%) of your written claims management work and documentation that is performed in traditional paper files. 0-25% 0-25% 26-50% 26-50% 51-100% 51-100% *14. Please describe the percentage (equaling 100%) of your written claims management work and documentation that is performed in computerized claims databases. 0-25% 0-25% 26-50% 26-50% 51-100% 51-100% 15. Explain your role and scope of participation in current or past safety or loss-prevention committees or workgroups. Member of committee or workgroup Member of committee or workgroup Lead or chair committee or workgroup Lead or chair committee or workgroup Advise committee or workgroup Advise committee or workgroup Sponsor committee or workgroup Sponsor committee or workgroup *16. Please indicate any supervisory experience you have from claims management position(s). None None Less than 1 year Less than 1 year More than 1 year but less than 6 years More than 1 year but less than 6 years More than 6 years More than 6 years *17. In your past Claims Management work experience, how many employees have you supervised at one time? None None 1-2 employees 1-2 employees More than 3 employees More than 3 employees 18. What lines of business have you supervised in past claims management positions? 19. Please list any states in addition to Arizona in which you are currently licensed to adjust claims. 20. Please list the claims and insurance-related associations and organizations in which you have memberships. *21. Please indicate any past experience with management of a department, division or other organization budget. Provide recommendations for division or department budget Provide recommendations for division or department budget Monitor budget throughout fiscal year Monitor budget throughout fiscal year Write narrative justifications for changing budget needs Write narrative justifications for changing budget needs Develop and manage department/division budget Develop and manage department/division budget Resolve budget problems Resolve budget problems Authorize/approve expenditures Authorize/approve expenditures Collaborate with organization budget/finance office Collaborate with organization budget/finance office Establish goals, performance measures and objectives Establish goals, performance measures and objectives Monitor and identify multi-year trends and anomalies Monitor and identify multi-year trends and anomalies None None * Required Question