COMMUNITY ACTION OF NORTHEAST INDIANA, INC.
JOB DESCRIPTION
POSITION TITLE: Outreach and Enrollment Coordinator
DEPARTMENT: Community Services
IMMEDIATE SUPERVISOR: Covering Kids and Families Program Supervisor
JOB CLASSIFICATION: NON-EXEMPT, FULL-TIME, TECHNICIAN LEVEL 2
NORMAL WORKING HOURS: 7:30 A.M. – 5:30 P.M., MONDAY-THURSDAY
7:30 A.M – 11:30 A.M. FRIDAY, 40 HOURS
SOME SATURDAY, SUNDAY, AND EVENING HOURS
REQUIRED (ADDITIONAL HOURS AS REQUIRED)
GENERAL DESCRIPTION OF POSITION:
The Outreach and Enrollment Coordinator works under direct supervision of the Covering Kids and Families Program Supervisor. The Coordinator will work closely with the Covering Kids and Families Program supervisor to develop, implement and evaluate outreach, enrollment, and retention in Noble County with school- based outreach as a primary focus. The Coordinator will coordinate all outreach and enrollment activities for state and local assistance programs and provide resource support to the community. Responsibilities include providing technical assistance to schools, partnering agencies and clients regarding enrollment in Medicaid, SCHIP, and other public and private health coverage programs. Other responsibilities include application preparation, eligibility determination, reporting, tracking, data entry, data collection and outreach activities. May perform other administrative duties as assigned.
SPECIFIC RESPONSIBILITIES:
- Take Hoosier Healthwise (HHW), Healthy Indiana Plan (HIP) applications and Presumptive Eligibility (PE) applications.
- Maintain participant files for CKF program.
- Educate and support schools, community partners and clients regarding options and service availability and renewal requirements.
- Plan and organize school-based outreach opportunities and other community outreach opporutunites.
- Develop and maintain school and other community partner relationships.
- Responsible for all written and telephone correspondence.
- Assist the CKF Program Supervisor with outreach activities. This will include some evenings, Saturdays and Sundays.
- Review HHW and HIP applications for accuracy.
- Submit HHW and HIP applications to the Department of Family Resources, maintain documentation and perform case management on all applications, including eligibility status.
- Gather data and document work accomplished for required reports.
- Maintain confidentiality of all program and participant information.
- Aid in day to day operations of CKF program.
- Assist CKF Program Supervisor in clerical support when requested including, but not limited to copying, filing, mailings, computer updates, etc.
- Responsible for own personal professional development including attending meetings and trainings, and maintaining the appropriate competencies and abilities as required by the position.
- Perform other functions at the request of the CKF Program Supervisor.
16.Assist in implementation and assure adherence to CANI Personnel Policies, EEO/AA requirements, fiscal procedures, and all other rules of the workplace.
PHYSICAL REQUIREMENTS:
Work involving standing, climbing, and bending. Must be able to move up to 40 pounds, and move up to 75 pounds utilizing a dolly. Visual skills required for this position. Manual dexterity required. Auditory and verbal skills required for communication with clients, volunteers, and coworkers.
ELIGIBILITY REQUIREMENTS:
- Bachelor’s Degree preferred or Associates with 1 to 2 years experience.
- Ability to effectively communicate orally and in writing with supervisors, other personnel, participants and the public including being sensitive to professional ethics, gender, cultural diversity, and disabilities.
- Ability to work with minimal supervision both alone and with others in a team environment, self-motivated, dependable, reliable, extremely attentive to detail, well-organized, work well under stress. Able to meet deadlines and prioritize tasks
- Ability to establish and maintain effective working relationships with students, parents, school staff, community partners and the public at large.
- Knowledge of community resources and referral agencies.
- Typing ability of at least 25 wpm, working knowledge of Windows, Access, Word, and Excel
- Ability to operate office equipment and machines including personal and network computer terminals, copier, and fax.
- Working knowledge of standard office procedures and routines and the ability to apply such knowledge to a variety of interrelated processes, tasks, and operations
- Ability to follow oral and written instructions.
- Completion of training as required by CANI .
- Must have valid Indiana Driver’s License. Auto insurance of $100,000 per person and $300,000 per occurrence liability limits preferred.
- Must be at least 18 years of age.
- Ability to handle basic mathematics computations.
14. Must be willing to work flexible hours, including evenings, Saturdays, and Sundays, when required.
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