Travel Counselor - Overland Park, KS-02446

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This position sells Travel Agency products by counseling members and clients on international, cruise, and domestic travel options.

Description

The Road to Success Starts Here!


The Automobile Club of Missouri is seeking career-minded individuals for our Travel Agent opportunity in our Metcalf, KC office.  Our travel agency is growing! This is an exciting time to be a part of a motivated team, a solid organization, and the travel industry.

This position sells Travel Agency products by counseling members and clients on international, cruise, and domestic travel options.  You would also:

  • Provide key travel related member entitlement services
  • nitiate group sales
  • Host travel presentations
  • Travel as an escort when appropriate
  • Establish and maintain client files and mailing lists
  • Meet goals and deadlines
  • Create itineraries to meet needs by providing cruise, tour, FIT, airline, hotel, car, and train reservations
  • Make reservations through Apollo system
  • Support the travel marketing effort and assist in travel promotions

Our travel agency also services non-members.

Qualifications

Willingness to work some Saturdays, and support evening and weekend travel promotions as needed.

Education:  High School diploma, G.E.D. or equivalent certificate required. Two years of college preferred.

Experience:  2 years of Travel Agency experience or 3 – 5 years of Branch travel experience desired.

Knowledge / Skills / Competencies:

  • Proven Sales ability
  • Advanced verbal and written communication skills required
  • Moderate analytical and time management skills required
  • Ability to create and deliver presentations
  • Advanced knowledge and training on computer systems used to fulfill member travel requests and travel agency accounting systems required
  • General typing, Windows, Outlook, Word, and Internet/Intranet access skills required

Certificates / Special:

  • Must complete certificates as required for Agents and Auto Club Computer Based Training courses as needed
  • Must maintain systems knowledge for ticketing of airlines, cruises and rail
  • Successful completion of Auto Club Training Program expected

Who We Are / What We Do

The Club is more than roadside assistance. We are there for our members when they need a vacation, insurance, car buying assistance, maps and TourBook® guides, skilled auto repair and maintenance, highway safety tips and so much more. Our 100+ year legacy of service means hundreds of career opportunities for you.

  • Over 8 million members
  • More than 9,000 employees
  • Over 110 locations

The Best for Now and the Future

As an Auto Club employee, you will be part of a world-class team. Hourly and full-time positions at the Auto Club in Southern California offer a variety of benefits and compensation.

Depending on the position, employee benefits may include:

  • Medical, dental and vision benefits plans and life insurance
  • Holiday pay
  • Employee Development and Training
  • Excellent advancement opportunities
  • Flexible Spending Account
  • Employee Assistance Program
  • 401(k) eligibility and matching
  • Pension plan

Job

: Travel

Primary Location

: KANSAS-OVERLAND PARK (KS)

Schedule

: Full-time

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