Student Trainee (Adminstrative & Office Support) (SCEP)

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The incumbent will use college earned education in the federal work environment. The selectee will perform a variety of related functions in a non-clinical office setting supporting operations at the service level.
Job Title:Student Trainee (Adminstrative & Office Support) (SCEP) Department:Department Of Veterans Affairs Agency:Veterans Affairs, Veterans Health Administration Job Announcement Number:MP 12-127-662717 SALARY RANGE: $29,860.00 to $44,293.00 / Per Year OPEN PERIOD: Monday, May 14, 2012 to Friday, May 18, 2012 SERIES & GRADE: GS-0399-04 POSITION INFORMATION: Full Time - Summer DUTY LOCATIONS: Few vacancy(s) - Baltimore, MD United StatesView Map Few vacancy(s) - Perry Point, MD United StatesView Map WHO MAY BE CONSIDERED: COLLEGE STUDENT ELIGIBLES (ADMINISTRATION & OFFICE SUPPORT) MGMT) JOB SUMMARY: WHO WE ARE We are people who take great pride and deep satisfaction in providing America's veterans with the best clinical care, the most innovative technology, and the most comprehensive array of benefits America has to offer. MISSION & VISION "To care for him who shall have borne the battle and for his widow and his orphan." –Abraham Lincoln ANNOUNCEMENT NUMBER: MP 12-127-662717 VACANCY ID: 662717 POSITION TITLE: Student Trainee (Adminstrative & Office Support) (SCEP) GS-0399-04/04 WORK SCHEDULE: Full Time KEY REQUIREMENTS U.S. Citizenship Required Must be 16 years of age Direct Deposit is mandatory Males born after 12/31/59 - Selective Service Registration required. Transcripts must be submitted (unoffical transcript acceptable) If selected Official Trancript must be submitted. DUTIES: Back to top This a summer hire opportunity with the VA Maryland Health Care Sytem– VISN 5 located in Baltimore, MD. The incumbent will use college earned education in the federal work environment. The selectee will perform a variety of related functions in a non-clinical office setting supporting operations at the service level. The students will gain experience in applying principles and techniques used in the performance of federal human resources management work. The student will assist higher graded employees performing a variety of tasks which require excellent customer service skills and adequate computer skills. QUALIFICATIONS REQUIRED: Back to top You qualify for this position at the GS-04 level if you possess one of the following: Two (2) years of education above high school or associate’s degree The required education must lead to a bachelor’s degree with specialization in or directly related to Human Resources in which the student trainees will receive training on the job. APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: All education claimed by applicants will be verified by the appointing agency accordingly. http://www.ed.gov/admins/finaid/accred/index.html FOREIGN EDUCATION: To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs. CONDITIONS OF EMPLOYMENT: (Failure to comply may be grounds for withdrawal of an offer of employment or dismissal after appointment) Applicants must be citizens of the United States, and be at least 16 years of age as of the closing date. Applicants tentatively selected for certain designated positions may be subject to a random drug screening for illegal drug use. Applicants who refuse to be tested will be denied employment. New Appointees will be subject to a background investigation to determine suitability. Male applicants born after December 31, 1959, must certify at the time of appointment that they have registered with the Selective Service system or are exempt for having to do so under Selective Service law. Applicants must not be listed on the Department of Health and Human Services (DHHS) Office of Inspector General Sanctions database. Applicants selected for positions through this announcement may be subject to a one year probationary period. Public Law 95-201 requires that persons appointed to direct patient-care positions must possess the required basic proficiency in spoken and written English. HOW YOU WILL BE EVALUATED: Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, your resume and supporting documentation will be compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the knowledge, skills and abilities required of this position. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience your score can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating. INCOMPLETE APPLICATIONS will receive a rating of IFM (ineligible due to missing forms). Requests for reconsideration of ratings will not be considered for applicants who fail to submit a complete application package. We cannot be held responsible for incompatible software, fax transmissions, delays in mail service, etc. Only send documentation as requested/required by this announcement and that directly supports your qualifications for this position. BENEFITS: Back to top The Federal government offers a number of exceptional benefits to its employees. The following Web addresses are provided for your reference to explore the major benefits offered to most Federal employees. Flexible Spending Accounts - The Federal Flexible Spending Accounts Program (FSAFeds) allows you to pay for certain health and dependent care expenses with pre-tax dollars. For additional information visit: https://www.fsafeds.com/fsafeds/index.asp Health Insurance - The Federal Employees Health Benefits Program offers over 100 optional plans. For additional information visit: http://www.opm.gov/insure/health/index.asp Leave - Most Federal employees earn both annual and sick leave. For additional information visit: http://www.opm.gov/oca/leave/index.asp Life Insurance - The Federal Employees' Group Life Insurance Program (FEGLI) offers: Basic Life Insurance plus three types of optional insurance, for additional information visit: http://www.opm.gov/insure/life/index.asp Long Term Care Insurance - The Federal Long Term Care Insurance Program (FLTCIP) provides long term care insurance for Federal employees and their parents, parents-in-law, stepparents, spouses, and adult children. For additional information visit: http://www.ltcfeds.com/ Retirement Program - Almost all new employees are automatically covered by the Federal Employees Retirement System (FERS). FERS is a three-tiered retirement plan. The three tiers are: Social Security Benefits, Basic Benefit Plan, Thrift Savings Plan. For addtional information visit: http://www.opm.gov/retire/index.asp This link provides and overview of the benefits currently offered to Federal employees. http://www.usajobs.gov/EI/benefits.asp OTHER INFORMATION: 1. If you are an eligible Interagency Career Transition Assistance Program (ICTAP) applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. 2. If you are a current career or career-conditional Federal employee or former Federal employee who has reinstatement eligibility, you must submit a copy of your latest SF-50 "Notification of Personnel Action" and/or a copy of the SF-50 that reflects career or career-conditional tenure, or you will not be considered under the merit promotion process. Also, you should submit your most recent performance appraisal. 3. If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must attach a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must attach an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. 4. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency. www.sss.gov 5. You can apply for a non-competitive appointment if you meet the basic eligibility requirements and you are eligible for special appointment such as those authorized for the severely disabled; certain Vietnam era and disabled veterans; returned volunteers from the Peace Corps or Vista, etc. Please indicate the type of special appointment you are seeking, if any, on your application and follow all other instructions for applying shown in this announcement. 6. All qualification requirements must be met within 15 days after the closing date of this announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review in our office, in other Federal agency personnel offices, and on OPM's web site at http://www.opm.gov/qualifications. HOW TO APPLY: Back to top To apply for this position, you must provide a complete Application Package, which includes all of the following parts: 1. Your responses to the Assessment Questionnaire, and 2. Your résumé and any other documents specified in the Required Documents section of this job announcement. 3. Transcripts Use Application Manager for convenience and quickest processing. Track your progress to a Complete Application Package using the My Application Packages checklist and status displays in Application Manager. Your Application Package status must be Complete by 11:59 pm EST on Friday, May 18, 2012. Option A: Application Manager To begin, choose one of these options: · If your résumé is going to come from the USAJOBS Resume Builder, you begin the process by clicking the Apply Online button near the bottom of this page. Your résumé will be attached only to the Application Package you complete and Submit immediately after you click the Apply Online button for this job announcement, not to any Application Packages you may already have created. · If your résumé is going to be one you prepared outside of USAJOBS Résumé Builder, click this link to begin the process: Online Questionnaire. To return to Application Manager at any time, use whichever one of the links you used to begin as described above, or simply go to http://applicationmanager.gov/. Option B: Paper Qualifications Questionnaire If it is not possible for you to use Application Manager, you can write your answers on paper. Follow these steps: 1. You can print a copy of this job announcement so that you can read the questions offline. 2. Obtain and print a copy of the OPM Form 1203-FX, which you will use to provide your answers. You can obtain the form at this URL http://www.opm.gov/Forms/pdf_fill/OPM1203fx.pdf, the HRMS office, or by calling USAJOBS by Phone at (703) 724-1850; after the introduction, press 1, and listen for instructions. 3. You may submit the Form 1203-FX, resume, and any supporting documents either by fax, by mail or in person. · By Fax: If you are faxing a Form 1203-FX, do not use a separate cover sheet. Simply make sure the Form 1203-FX is on top of any other documents you are faxing. If you are faxing any documents without the Form 1203-FX on top, always use the official cover sheet which is here -- http://staffing.opm.gov/pdf/usascover.pdf -- and be sure to fill it out completely and clearly. The fax number is 1-478-757-3144. Feed all documents into your fax machine top first so that we receive them right-side up. · By mail or in person: VHA Maryland HCS Perry Point PO BOX 1045 Bldg 11H Perry Point, MD 21902 USA Attention: 05(B)-Kelly Kirtscher 662717 REQUIRED DOCUMENTS: STEP 2: Please see specific instructions based on your eligibility. PERMANENT VAMC Employees Résumé Questionnaire Any other supporting documentation if desired Applicants from Other Government Agencies and from VA’s Nationwide Résumé Declaration for Federal Employment (OF-306)- http://opm.gov/forms/pdf_fill/of0306.pdf Questionnaire Copy of your latest SF-50 (Notification of Personnel Action) showing your career status Reinstatement Eligible Résumé Declaration for Federal Employment (OF-306)- http://opm.gov/forms/pdf_fill/of0306.pdf Questionnaire Copy of your latest SF-50 (Notification of Personnel Action) showing your career status Veterans of the U.S. Armed Forces Résumé Declaration for Federal Employment (OF-306)- http://opm.gov/forms/pdf_fill/of0306.pdf Questionnaire Copy of your DD-214. Your copies must be legible and must show character of service and all dates of service; more than one DD-214 may be needed to show all dates of service. Copies of your DD-214 may be requested by calling 800-827-1000 or TDD# 800-829-4833 or online at http://www.archives.gov/veterans/evetrecs/. Disabled veterans and other veterans eligible for 10-point preference must also submit an SF-15 with required proof. If you are claiming entitlement for 10-point veterans preference, you MUST submit your DD-214 showing character of service; and SF-15 (Application for 10-Point Veterans Preference) with the required VA letter dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying a service-connected disability of 10% or more. People with Disabilities Résumé Declaration for Federal Employment (OF-306)- http://opm.gov/forms/pdf_fill/of0306.pdf Questionnaire In addition, you must submit certification from either a state vocational or Department of Veterans Affairs rehabilitation counselor that describes your ability to perform the essential duties of the position in which you are interested. CTAP/ICTAP Eligibles If you are currently a Department of Veterans Affairs employee who has received a Reduction-in-Force (RIF) separation notice or a Certificate of Expected Separation, or if you are a displaced Federal employee, you may be entitled to special priority selection under the Department of Veterans Affairs Career Transition Assistance Program (CTAP), or the Interagency Career Transition Assistance Program (ICTAP). Contact the Personnel Management Specialist listed on the vacancy announcement for instructions on how to apply. To submit the documents requested follow the options listed above. Your resume, curriculum vitae, the Optional Application for Federal Employment (OF 612), or any other written format you choose to describe your job-related qualifications can be submitted electronically using the document upload process, fax, mail or by hand-delivery. Please ensure that your resume contains your full name, address, phone and at least your last four digits of your social security number. Note: Please ensure that your resume contains the basic information outlined under the Applying for a Federal Job link: http://www.opm.gov/forms/pdfimage/of0510.pdf AGENCY CONTACT INFO: Kelly Kirtscher Phone: (410)642-2411x6751 Email: KELLY.KIRTSCHER@VA.GOV Agency Information: VHA Maryland HCS Perry Point PO BOX 1045 Bldg 11H Perry Point, MD 21902 USA WHAT TO EXPECT NEXT: Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and or referral to the hiring official. If further evaluation or interviews are required you will be contacted. Instructions for answering the questions in the Occupational Questionnaire: If you are applying to this announcement by completing the OPM 1203-FX form instead of using the Online Application method, please use the following step-by-step instructions as a guide to filling out the required questionnaire. You will need to print the vacancy announcement and refer to it as you answer the questions. You may omit any optional information; however, you must provide responses to all required questions. Be sure to double check your application before submission. Social Security Number Enter your Social Security Number. Providing your Social Security Number is voluntary, however we can not process your application without it. Vacancy Identification Number The Vacancy Identification Number is: 662717 1. Title of Job Student Trainee (Adminstrative & Office Support) (SCEP) 2. Biographic Data 3. E-Mail Address 4. Work Information If you are applying by the OPM Form 1203-FX, leave this section blank. 5. Employment Availability 6. Citizenship Are you a citizen of the United States? 7. Background Information If you are applying by the OPM Form 1203-FX, leave this section blank. 8. Other Information If you are applying by the OPM Form 1203-FX, leave this section blank. 9. Languages If you are applying by the OPM Form 1203-FX, leave this section blank. 10. Lowest Grade Enter the lowest grade level you will accept. 04 11. Miscellaneous Information If you are applying by the OPM Form 1203-FX, leave this section blank. 12. Special Knowledge If you are applying by the OPM Form 1203-FX, leave this section blank. 13. Test Location If you are applying by the OPM Form 1203-FX, leave this section blank. 14. Veteran Preference Claim 15. Dates of Active Duty - Military Service If you are applying by the OPM Form 1203-FX, leave this section blank. 16. Availability Date You may omit the availability date if you can begin work immediatley. Otherwise you must provide the date you will be available for employment. Please use this format: (mm/dd/yyyy) 17. Service Computation Date If you are applying by the OPM Form 1203-FX, leave this section blank. 18. Other Date Information If you are applying by the OPM Form 1203-FX, leave this section blank. 19. Job Preference If you are applying by the OPM Form 1203-FX, leave this section blank. 20. Occupational Specialties The occupational specialty will be selected for you if there is only one, otherwise, select/enter at least one occupational specialty code for this position. The specialty code for this position is: 001 Personnel Management 21. Geographic Availability The geographic location code will be selected for you if there is only one, otherwise, select/enter at least one geographic location in which you are intrested and will accept employment. The location code for this position is: 240050510 Baltimore, MD 241195015 Perry Point, MD 22. Transition Assistance Plan 23. Job Related Experience If you are applying by the OPM Form 1203-FX, leave this section blank. 24. Personal Background Information If you are applying by the OPM Form 1203-FX, leave this section blank. 25. Occupational/Assessment Questions: Please choose the answers below that best describe your employment and experience. Note: "Target grade" is the highest grade included in this announcement. Current federal employees: to determine if you are on an Excepted Service appointment, look at block 34 of your latest SF-50. 1. If you are a permanent employee of the facility in which this vacancy is offered, choose one of the statements below. Otherwise, choose E. A. I have not held the target grade of this vacancy, or a grade higher than the target grade, on a permanent basis. AND I am currently in a career or career/conditional appointment. B. I have not held the target grade of this vacancy, or a grade higher than the target grade, on a permanent basis. AND I am currently in an Excepted Service appointment. C. I hold the target grade, or a higher grade than the target grade, on a permanent basis. D. I held the target grade of this vacancy, or a grade higher than the target grade, on a permanent basis, but I am currently in a lower grade. E. I am not a permanent employee of the facility where this vacancy is offered. 2. If you are a permanent VA employee, choose one of the statements below. Otherwise, choose E. Note: If you are a facility employee, choose the same answer you gave to Question 1. A. I have not held the target grade of this vacancy, or a grade higher than the target grade, on a permanent basis. AND I am currently in a career or career/conditional appointment. B. I have not held the target grade of this vacancy, or a grade higher than the target grade, on a permanent basis. AND I am currently in an Excepted Service appointment. C. I hold the target grade, or a higher grade than the target grade, on a permanent basis. D. I held the target grade of this vacancy, or a grade higher than the target grade, on a permanent basis, but I am currently in a lower grade. E. I am not a permanent VA employee. 3. If you currently are a permanent employee of another federal agency (NOT VA), choose one of the statements below. Otherwise, choose E.. A. I have not held the target grade of this vacancy, or a grade higher than the target grade, on a permanent basis. AND I am currently in a career or career/conditional appointment. B. I have not held the target grade of this vacancy, or a grade higher than the target grade, on a permanent basis. AND I am currently in an Excepted Service appointment. C. I hold the target grade of this vacancy, or a grade higher than the target grade, on a permanent basis,. D. I held the target grade of this vacancy, or a grade higher than the target grade, on a permanent basis, but I am currently in a lower grade. E. I am not a permanent federal employee. 4. If you are a FORMER federal employee with reinstatement eligibility AND you are not a current federal employee, choose one of the statements below. To be eligible for reinstatement, you must have been served in a career appointment, or served in a career-conditional appointment within the past three years. The three-year limit does not apply if you have Veterans Preference. A. I have not held the target grade of the vacancy, or a grade higher than the target grade, on a permanent basis. B. I have held a position at the target grade or higher, on a permanent basis. C. Neither A or B apply to me. 5. Are you a 30% OR MORE COMPENSABLY DISABLED VETERAN? To be eligible, you must have retired from active military service with a service-connected disability rating of 30% or more, OR have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more. A. Yes. B. No. 6. Are you a VETERANS RECRUITMENT ACT (VRA) APPOINTMENT? (You can only choose this answer for vacancies announced at or below the GS-11 grade level or an equivalent grade.) To be eligible, you must have been separated under honorable conditions (this means an honorable or general discharge). Also, you must be: a disabled Veteran; OR a Veteran who served on active duty in the Armed Forces during a war, or in a campaign or expedition for which a campaign badge has been authorized (you must have received the campaign badge or medal); OR a Veteran who, while serving on active duty in the Armed Forces, participated in a United States military operation for which you received an Armed Forces Service Medal; OR a recently separated Veteran (separated within the past three years). A. Yes. B. No. 7. Are you eligible for a VETERANS EMPLOYMENT OPPORTUNITY ACT (VEOA) APPOINTMENT? This means that you have Veteran Preference or you are a Veteran separated after substantially completing at least 3 years of continuous active duty service performed under honorable conditions (this means an honorable or general discharge). A. Yes. B. No. 8. Are you eligible for some other NONCOMPETITIVE APPOINTMENT? This includes appointment based on an interchange agreement, severe disability, eligibility of some military spouses, or similar authorities. Please visit http://www.opm.gov/hr_practitioners/lawsregulations/appointingauthorities/index.asp to see information about interchange agreements and other noncompetitive appointments. MILITARY SPOUSES: please visit http://www.fedshirevets.gov/job/shams/index.aspx for more information about appointment eligibility. A. Yes. B. No. If you chose A, please tell us the type of appointment for which you are eligible (for example, military spouse eligible). 9. VERIFICATION STATEMENT: Your rating is subject to verification based on the résumé, narratives and other relevant documents you submit, and through verification of references as appropriate. Deliberate attempts to falsify information are grounds for non-selection and for termination. In addition, falsifying information on your application can result in your being barred from federal employment. Please choose A to certify that your answers are accurate and complete. A. I certify that my answers are accurate and complete. B. I do not wish to certify. I understand that I will not be considered for this position. 1. ARE YOU CURRENTLY ENROLLED IN A COLLEGE OR UNIVERSITY WITH A MAJOR IN BUSINESS MANAGEMENT PROGRAM? A. Yes B. No PLEASE SELECT THE LETTER THAT BEST DESCRIBES YOUR HIGHEST LEVEL OF EDUCATION ACHIEVED AND YOUR ACADEMIC STANDING. 2. WHAT LETTER BESTS DESCRIBES YOUR HIGHEST LEVEL OF EDUCATION ACHIEVED. A. GS-04: I have completed two academic years of post-high school study or possess an associate degree or working towards my bachelors degree or a higher degree in a Human Resources Management Program. B. I do not possess the required education THE FOLLOWING QUESTIONS PERTAIN TO YOUR ABILITY USING OFFICE AUTOMATION SOFTWARE For each of the following item(s), choose the ONE statement from the list below that best describes your knowledge, skill and ability. All A, B, or C answers MUST be supported with examples, explanations, or additional information on your resume, or included on other application materials. Failure to provide adequate information to support your answers may result in your final rating being reduced. Please select only one letter for each item. A- I am considered an expert, am consulted by others, or have provided training to others in this area. B- I have above average or superior knowledge, skill and/or ability in this area. C- I have average knowledge, skill and/or ability in this area. D- I have some knowledge, skill and/or ability in this area. E- I have little or no knowledge, skill and/or ability in this area. 3. Prepares a variety of materials such as correspondence, memos, charts, etc from verbal instructions. 4. Maintains database of various types of information. 5. Extracts, revise and/or sort information from files, record or databases. THE FOLLOWING QUESTIONS PERTAIN TO EXPERIENCE ASSISTING HIGHER GRADE EMPLOYEES BY PERFORMING TASKS 6. Conducts presentations to provide information to various types of individuals. 7. Assists in making classification determinations. 8. Processes routine incoming request for various types of personnel actions. THE FOLLOWING QUESTIONS PERTAIN TO YOUR EXPERIENCE WITH RESPONDING TO WALK-IN APPLICANTS AND TELEPHONE CALLS 9. Advises on routine processes and procedures. 10. Assists in completing employment forms and/or other personnel related requests 11. Receives visitors and phone calls

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