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Requisition Number 12-0047 Post Date 5/17/2012 Title Office Coordinator City Minneapolis State MN Description Keystone Retaining Walls, a subsidiary of Contech Engineered Solutions, is seeking an energetic, detail oriented Office Coordinator to support the Minneapolis office. The Office Coordinator is responsible for providing a high level of service to surpass internal and external customer expectations while working in a comprehensive team environment and provides exceptional customer service to incoming client/ customer calls. The Office Coordinator oversees office facility and daily administrative activities to ensure a safe, efficient and professional business environment as well as provides senior management administrative support. Primary Responsibilities: • Provides front-office customer service to include greeting and assisting visitors and receiving/ directing incoming calls. • Fulfill website requests for Keystone literature • Fulfill requests and registrations for Keystone design programs • Provide accounting support • Collect and distribute AP invoices to approvers • Catalog and distribute royalty reports • Manages the administrative functions of office to include facility operations, coordination with subcontractors, security, and space planning. • Prepares various correspondence and reports for senior management as needed. • Assists with the preparation and distribution of confidential documents and information for all departments as needed. • Maintains relationships with office maintenance vendors. • Effectively utilizes technology and process to drive efficiency. • Possesses thorough knowledge of all products, processes and policies to support and exceed customer requirements and expectations. • Manages specific projects as assigned. • Ensures company and product policies and procedures are followed in a timely and accurate manner. • Coordinate with all necessary internal customers including, but not limited to, Sales, Marketing, Engineering. • Follows process and procedures to produce repeatable, consistent and measureable outcomes. • Other duties as assigned Requirements Basic Qualifications: • Associates Degree preferred. • 5 years experience providing administrative and secretarial support • Demonstrated success in a customer service and / or administrative role • Excellent communication (written and verbal) skills with internal and external customers at all levels of the organization providing courteous, timely and accurate information. • Excellent verbal and written communication skills • Proficient in Microsoft Word, Excel and PowerPoint • Flexibility and willingness to learn new concepts, processes and product information. • Excellent organizational skills. Dependable, reliable, energetic • Ability to multi-task and utilize time efficiently • Ability to handle confidential information with the utmost care • Ability to establish priorities, work independently, and proceed with objectives with limited supervision • Ability to learn new tasks quickly Local Candidates Only Please Contech is an Equal Opportunity/Affirmative Action Employer